Help
Support
Answers to the questions we get most, and how to reach a human if yours is not here.
Contact us
If something is not working, or you want to share feedback, email appnextthing@gmail.com.
To help us help you, include your device, your operating system version, whether you are using the app or the website, and what you were trying to do when the problem happened.
Please do not send personal information. We do not need your name, address, or any account details, because NextThing has no accounts.
Do not send backup files unless support specifically asks for one. Backup files may include your local progress, saved moves, wins, badges, feedback, and profile tuning.
Common questions
My progress disappeared.
NextThing stores progress on your device only. Clearing your browser or app storage, uninstalling the app, or using private browsing will remove it. There is no server copy to restore from, so export a backup if your progress matters to you.
Does my progress sync between devices?
No. Each device keeps its own progress. To move progress, export a backup on the first device and import it on the second. Optional cloud sync is future work and is not implemented yet.
Do I need an account?
No. NextThing works without an account, and there is nothing to sign up for.
Does NextThing work offline?
Yes. After the first load, the app works without a connection.
How do I move my progress to a new device?
On the old device, export a backup file. Transfer that file to the new device however you prefer, then use import on the new device. Importing replaces whatever progress is already there, so import before you build up new progress.
How do I delete everything?
Clear the site's storage in your browser, or clear the app's data or uninstall it on your device. That removes all local NextThing data permanently.
The app will not save my progress.
Some browsers block storage in private or incognito windows, and some privacy settings block it entirely. Try a normal browser window, or install the app instead of using the website.
Is NextThing free?
Yes. There are no ads, no subscriptions, and no in-app purchases.
Privacy and data
NextThing does not collect, transmit, or sell your data, and contains no advertising or third-party tracking. Full details are in the privacy policy.
Wellness note
NextThing is a productivity and wellness tool. It is not medical advice, therapy, diagnosis, or emergency support. If you are in crisis or danger, contact local emergency services or a qualified professional.